Delivery Information

We offer free standard shipping on all orders over $79.00; orders below this value are charged at a flat rate of $9.95. Express shipping is available at a flat rate of $14.95. Your products are shipped from our warehouse in Victoria or from one of our stores nationwide and our standard shipping option delivers in 2-6 business days for most Metro and inner-regional postcodes, excluding WA, NT & Tasmania. In busy trading periods, orders may take longer due to high volumes.

Standard shipping orders will normally be packed and dispatched from our warehouse within 5-7 business days. Express shipping orders will be dispatched within 1-3 business days. In busy trading periods, orders may take longer due to high volumes. Once dispatched with Australia Post, expected delivery times for each region are as follows:

Standard Shipping Times

VIC 2-5 business days
NSW, ACT, SA & QLD 3-7 business days
Regional Areas (east coast) 3-7 business days
WA, NT, TAS 3-12 business days*

Express Shipping Times

VIC 2-5 business days
NSW, ACT, SA & QLD 3-7 business days
Regional Areas (east coast) 3-7 business days
WA, NT, TAS 3-12 business days*

*Outer-regional areas may experience slightly longer shipping times.

 

All orders are sent as 'Authority to Leave' by Australia Post. If you aren't home at the time of delivery, Australia Post will leave it in a safe place if there is one available. Shoe Warehouse does not take responsibility for instances of theft.