To our Victorian Customers - you may not be able to visit us in person just yet, however you are now allowed to visit our stores to collect an order. Our store teams are really missing seeing customers, so we are delighted to introduce our Call + Collect service, available at the following locations:
Call the store to speak to a Team Member. Staffed hours are 11am - 3pm, Monday - Friday. During staffed hours, the team will confirm product availability and complete the transaction over the phone. Together you will determine an appropriate collection time and spot.
Collection will be governed by centre circumstances and may be at our store shopfront (if agreed). As much as we would love you to come inside and offer more assistance, due to government restrictions, we are not permitted to allow you to enter the store when collecting your order.
Returns cannot be processed through our Call + Collect Service. Purchases made through our Call + Collect service are unable to be returned through our online store. Any returns can only be actioned once the store is open to the public as per Government regulations.